FAQ & Support
You can return/ exchange your order within 7 days of the order delivery.
If you need to exchange it for the same item in a different size, send us an email at firstname.lastname@example.org and send your item to the address mentioned below-
Melangebox.com 28-A, Street No.-2, Shiv Vihar West Rajiv Nagar, Near Gufawala Shiv Mandir Gurgaon, Haryana – 122001
To be eligible for a refund on returning an item, the item must be unused and in the same condition that you received it. Once we have received the products and quality check is successful, the product amount will be credited back to your account as reward points/ store credits.
All online refunds will be credited to your MelangeBox account as store credits which you can use to shop on melangebox.com. Refund of shipping charges isn’t applicable and the amount would be deducted from the product amount. We do not provide reverse pickup service and hence you are requested to self-ship the product you wish to exchange/return on the address mentioned above. Please check that the items are securely packed to prevent any loss or damage during transit. A maximum of Rs.100 will be refunded to you in terms of Store Credits which you can use on future orders.